Chapter 3: Operation Management
Section 3: Technical Supervision
Winning bidders or service providers shall use telecommunication numbers according to the Regulations on Telecommunications Numbers.
The auto telephone service provided by service providers shall offer users emergency telephone numbers of 110 and 119 free of charge.
Service providers shall give priority processing for all 110 and 119 emergency calls.
The NCC may conduct scheduled or non-scheduled inspection of wireless broadband access systems of service providers.
Service providers shall plan for protecting the channel covered in the assigned bandwidth.
If the radio frequency used by a service provider is interfered by the radio frequency used by legitimate, existing radio stations in other business service, then the service provider is responsible for making arrangement with such radio station through negotiation. Unsuccessful negotiations shall be reported to the NCC.
Equipment established by Operators that connects with other public communication network equipment shall conform to the following regulations:
1. Operators shall sufficiently protect the correspondence privacy of subscribers.
2. Operators shall maintain appropriate quality of communications.
3. Operators shall not damage the facilities of users or other public communications network.
4. Operators shall have a precise point of division of liabilities between its telecommunications facilities and the facilities of other public telecommunications network.
5. Operators shall provide country code CLIP (Calling Line Identification Presentation) function in inbound international call and blocking inbound international call service by trusted user.
For equipment that doesn’t conform to the preceding paragraph, the authority shall order to improve or confine its use within a time limit.
An Operator shall provide the service of item 5 of Paragraph 1 from 1st Oct 2011.
If a service provider is subject to revocation or annulment of charter, the NCC shall revoke or annul the service provider’s assigned radio frequency, radio station license and network code.
Service providers and recipients of establishment approval shall follow the order of the NCC and form a mobile communication construction negotiation team to negotiate issues pertaining to network linkage, network roaming, and co-constructed or shared stations.
Service providers shall establish a Wireless Broadband Access Application Service Interconnection Test and Negotiation Team to supervise and negotiate the scale, construction, maintenance, and management issues pertaining to the collaborative test platform in order to benefit the promotion and execution of interconnection tests.
When two or more service providers are providing similar and compulsory international standard cross-system services at the same time, the Interconnection Test and Negotiation Team shall complete the cross-system test for such application service on the date that such service is declared as compulsory interconnection by such international standard or within half year from the date the second service provider begins to provide such service, so that the consumers may use the interconnection.
Service providers shall report the operation progress and results of the Wireless Broadband Access Application Service Interconnection Test and Negotiation Team as provided in Paragraph 2 to the NCC.
In order to promote interconnection applications among new services, mediate cross-system test disputes and confirm test results, the NCC may appoint a test lab recognized by Telecom Technology Center or WiMAX Forum or a test lab recognized by international or regional standard organizations, such as Institute of Electrical and Electronics Engineers or Telecommunications Standards Institute to assist in the issues of interconnection of telecommunication interface services.
Service providers shall recruit qualified, high-ranked telecommunication engineering personnel to take charge of and supervise the construction, maintenance and operation of telecommunication equipment; such personnel shall keep log and sign on the construction or maintenance journal.
The construction or maintenance journal shall be preserved for at least one year; the service provider is responsible to provide such journal for inspection by the inspection personnel sent by the NCC.